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spa policies

COVID-19 SPA SAFETY

Skin Tones Beauty continues to expand our services, products and hours under new covid-19 protocols. Also we’re happy to share that we operate according to strict protocols and in accordance with the guidelines of the ON Health Authority. 

In order to protect our guests, staff and the community, we have implemented the following health and safety guidelines:

  • When arriving at St. Beauty we will take your temperature and complete a form and ask a few questions about your health to ensure that you are symptom-free.

 

  • Practice good hand hygiene upon arrival and before you leave the spa. We have hand sanitizer waiting for you at the entrance and throughout the spa.

 

  • Masks are mandatory and MUST ALWAYS be worn by all our guests and our St. Beauty team, if you do not have a mask, we will provide you with one.

 

  • During your visit, we ask that you come alone to attend your appointment and practice social distancing by following the signs.

 

  • Please DO NOT bring any unnecessary personal items including FOOD and BEVERAGES are not allowed.

 

  • For further protection, we have added PLEXI-GLASS at our Manicure, and Reception Desk.

 

  • Our stainless-steel tools are sanitized after every service and disposable items including nail files and buffers are discarded after every use. All stations will be thoroughly cleaned and sanitized after each guest.

 

At this time, we cannot accommodate LATE arrivals.

 

At St. Beauty the health and safety of our customers and staff is our top priority. We are following the recommendations and guidelines of the Ontario Ministry of Health by practicing enhanced sanitization, cleaning and frequent hand washing protocols.

 

Your kindness and patience are very much appreciated during this time.

Spa Etiquette

Arrival Time 

We ask that you arrive10 minutes prior to your services.

 

Cell Phone

Please help us maintain a tranquil environment by turning off your cell phone.

 

Treatment Attire 

Please wear your personal mask upon arrival. We will supply one if you do not have one. We will ask that you change in your treatment room. Professional draping techniques for your comfort and privacy will be used at all times.

 

Late Arrivals 

In consideration of our next guest, should you arrive late, we will need to complete your service at the originally scheduled time.

 

Guest Cancellation 

We require a credit card at the time of booking your reservation. There is a 24 -hour cancellation policy on all appointments.

 

Skin Tones Beauty Cancellation 

Skin Tones Beauty is abiding by ON’s latest COVID-19 health protocols and as such, we may have to re-book you should another guest or staff member experience symptoms. Any cancellation will be with your safety in mind.

 

Gratuities 

Gratuities are not included in the service prices but can be added at the time of payment.

 

Health Concerns 

To enjoy a safe and nurturing spa experience, please advise us of any medical conditions or allergies prior to your service. Upon your booking an appointment and upon arrival, we will ask you to complete a questionnaire which asks you a few questions relative to COVID-19 protocols. Please read our Spa Health Safety for more detailed information.

 

Hydration: During this time of limited beverage service, please bring your personal water bottle for hydration.

Skin Tones Beauty is not responsible for lost or stolen items

All treatment times are approximate. Please note appointment times include time for consultation.